Delayed or cancelled flight from London Heathrow?

Every flight from London Heathrow Airport (LHR) is covered by UK261, whichever airline you flew with. If you arrived 3 or more hours late, were cancelled at short notice or were bumped, you may be owed up to £520 per passenger.

Check my flight from London Heathrow

What popular routes from London Heathrow are worth

DestinationDistanceFrom London Heathrow (UK261)Flight back
Dublin (DUB)449 km£220€250 (EU261, any airline)
Amsterdam (AMS)370 km£220€250 (EU261, any airline)
Paris Charles de Gaulle (CDG)348 km£220€250 (EU261, any airline)
Barcelona (BCN)1,148 km£220€250 (EU261, any airline)
Palma de Mallorca (PMI)1,348 km£220€250 (EU261, any airline)
Málaga (AGP)1,676 km£350€400 (EU261, any airline)
Alicante (ALC)1,467 km£220€250 (EU261, any airline)
Faro (FAO)1,713 km£350€400 (EU261, any airline)
Lisbon (LIS)1,564 km£350€400 (EU261, any airline)
Ibiza (IBZ)1,408 km£220€250 (EU261, any airline)
Rome Fiumicino (FCO)1,444 km£220€250 (EU261, any airline)
Prague (PRG)1,044 km£220€250 (EU261, any airline)
Tenerife South (TFS)2,932 km£350€400 (EU261, any airline)
Gran Canaria (LPA)2,899 km£350€400 (EU261, any airline)
Lanzarote (ACE)2,732 km£350€400 (EU261, any airline)
Antalya (AYT)2,938 km£350UK261 only on a UK or EU airline
Dalaman (DLM)2,824 km£350UK261 only on a UK or EU airline
Hurghada (HRG)3,934 km£520UK261 only on a UK or EU airline
Dubai (DXB)5,498 km£520UK261 only on a UK or EU airline
New York JFK (JFK)5,540 km£520UK261 only on a UK or EU airline
Orlando (MCO)6,965 km£520UK261 only on a UK or EU airline
Cancún (CUN)7,951 km£520UK261 only on a UK or EU airline

Per passenger, for arrivals 3+ hours late (long-haul: 4+ hours; half if 3 to 4 hours), short-notice cancellations and involuntary denied boarding, unless the airline proves extraordinary circumstances.

How to claim

  1. Check your flight with our free checker: it works out the distance, which law applies and the amount.
  2. Claim directly from the airline (see our airline guides for where to send it). You keep 100%.
  3. Escalate after 8 weeks if needed: see what to do if your claim is rejected.

Questions

Is every flight from London Heathrow covered by UK261?

Yes. Every flight departing London Heathrow, on any airline, is covered by UK261 if it arrives 3 or more hours late, is cancelled at short notice, or you are bumped against your will.

How much compensation can I get for a delayed flight from London Heathrow?

£220 for flights up to 1,500 km (such as to Dublin, Amsterdam or Paris), £350 for 1,500 to 3,500 km (most of Spain, Portugal, Italy and the Canaries), and £520 for over 3,500 km if you arrive 4 or more hours late (£260 if 3 to 4 hours). Per passenger.

What about the flight back to London Heathrow?

Return flights from the EU are covered by EU261 on any airline. Return flights from outside the UK and EU (for example Turkey, Egypt, Dubai or the USA) are only covered if you flew with a UK or EU airline.

Important: DelayOwed is a self-help guidance tool, not a law firm or claims company, and is not affiliated with any airline. Airline names are used only to describe which flights this guide covers.