Delayed or cancelled flight from Madrid?
Every flight departing Madrid (MAD) is covered by EU261, on any airline. If your flight home arrived 3 or more hours late, was cancelled at short notice or you were bumped, you may be owed up to €600 per passenger.
Check my flight from MadridWhat flights from Madrid to the UK are worth
| Arriving at | Distance | EU261 compensation |
|---|---|---|
| London Heathrow (LHR) | 1,244 km | €250 |
| London Gatwick (LGW) | 1,213 km | €250 |
| London Stansted (STN) | 1,300 km | €250 |
| London Luton (LTN) | 1,289 km | €250 |
| Manchester (MAN) | 1,433 km | €250 |
| Birmingham (BHX) | 1,337 km | €250 |
| Bristol (BRS) | 1,213 km | €250 |
| Edinburgh (EDI) | 1,719 km | €400 |
| Glasgow (GLA) | 1,711 km | €400 |
| Newcastle (NCL) | 1,623 km | €400 |
| Belfast International (BFS) | 1,587 km | €400 |
| East Midlands (EMA) | 1,382 km | €250 |
Per passenger, for arrivals 3+ hours late, short-notice cancellations and involuntary denied boarding, unless the airline proves extraordinary circumstances. The flight out from the UK is covered by UK261 instead: see our UK airport pages.
Claiming for a flight from Spain
- Who to claim from: the airline that operated the flight, even if you booked through a tour operator. See our airline guides.
- If the airline says no: complain to Agencia Estatal de Seguridad Aérea (AESA), the national enforcement body for Spain, or see what to do if your claim is rejected.
- Time limit: court claims in Spain must usually be started within 5 years. Claim as early as you can. See how long you have to claim.
Questions
Is my flight home from Madrid covered?
Yes. Every flight departing Madrid is covered by EU261, whichever airline you flew with, including Ryanair, easyJet, Jet2 and TUI. You're owed compensation if you arrived 3 or more hours late, were cancelled at short notice or were bumped, unless the airline proves extraordinary circumstances.
How much can I get for a delayed flight from Madrid to the UK?
It depends on the distance: €250 up to 1,500 km, €400 for 1,500 to 3,500 km, and €600 for longer flights (€300 if 3 to 4 hours late). The table on this page shows the amount for each UK airport. Airlines often pay UK customers the equivalent in pounds.
Where do I complain if the airline won't pay?
After 8 weeks, complain to Agencia Estatal de Seguridad Aérea (AESA), the national enforcement body for Spain. If you flew with a UK airline you can also use its UK ADR scheme, or go to court.
Important: DelayOwed is a self-help guidance tool, not a law firm or claims company, and is not affiliated with any airline. Airline names are used only to describe which flights this guide covers.